They're not playing with our money anymore, they're messing with their own profits when they release a buggy game. Offering refunds on the platform level is a powerful motivator to release working games at launch. The risk to developers is they don't get to keep our money if the game is a buggy mess, but I'm fine with the idea that they finally have to deal with that risk in a meaningful way now my money doesn't enter their balance sheet until they deliver a game that works and they know I'm going to keep. Steam's refund policy allows us to buy much more comfortably, and even preorder to get the game downloaded and ready before launch.
You have nothing to lose if it doesn't work If they mess up they don't get to keep your money. Now that there is zero risk that you'll be stuck with a dud game if it doesn't work, I'm much more likely to lay out money for preorder incentives and preloads. Why risk it when so many releases are broken at launch? I'd rather hang back, wait until we have word that ws and then hand over my money. This system is actually more welcoming for preorders: In the past I would never, ever give anyone money for a PC release ahead of time. Worried about the newest Battlefield not working? You have recourse if it doesn't. And if you purchase a new EA game within the first 30 days of its release date and can’t play it due to technical reasons within EA’s control, you can request a refund within 72 hours after you first launch the game instead of 24. Refund requests can be made within 24 hours after you first launch the game, within seven days from your date of purchase, or within seven days from the game’s release date if you preordered, whichever comes first.
BATMAN ARKHAM KNIGHT PC REFUND FULL
You may return EA full game downloads (PC or Mac) and participating third party titles purchased on Origin for a full refund. It's important to remember that EA's Origin system already offers a similar system for refunds. Developers and publishers can no longer hold your money hostage behind opaque or non-existent refund systems if they don't hold up their end of the bargain, they lose your cash. Today you need only hit a few buttons on Steam and your money is returned. The player would be stuck hoping that the developer or the community would fix these issues. In the past you would have no recourse if you bought a game that didn't work. Steam's refund system is built for situations like this. Outside of the 30 seconds it takes to ask for a refund. You have nothing to lose if it doesn't work. If you like those preorder bonuses go ahead and pick the game up. That gives you plenty of time to test the game's performance on your system, see if it's satisfactory and then make the decision to either keep or return the game. Then I remembered that Steam is now offering refunds to players if they've played for less than two hours or within two weeks of a game's purchase. This sort of thing is sadly common for fans of PC gaming, and we should learn by now that buying any PC version of a big-name console game at launch is a high-risk way to spend money. That was my first thought when I heard that Batman: Arkham Knight was experiencing serious issues, and that they were serious enough that the developer itself issued a statement. At the time, it felt like a system tailor made for the proliferation of broken and buggy games on Steam, and this is one of the first moments we're realizing just how important that is."You should never preorder a PC game that's also coming to consoles." You don't like the game, you get your money back. And now you're no longer locked in - it doesn't matter if you pre-ordered, bought on the day of release or what. Two hours isn't that long for actually playing a game like Arkham Knight, but it should be plenty long enough to realize that the port is a disaster and not worth your time. It decreed that if you've owned a game less than two weeks and played it less than two hours, you can get for a refund, no questions asked. That's the beauty of refunds.Īt the beginning of the month, Steam totally changed what it meant to purchase a game on the most popular PC gaming storefront out there. If you bought this game on Steam, you don't need to keep it. But that could very well change, at least on PC. It's a sad state of affairs when we don't even expect the video games for which we're asked to pay $60 to be baseline functional, and such is the state of gaming in 2015, a world that can feel defined by pre-order bonuses, bugs and patches. This shouldn't really surprise anyone - a third party developer handled the PC port, and PC ports of console games can be dicey in the best of circumstances.
Framerate issues, crashes, bugs, you name it, it's in there for Batman: Arkham Knight. Guess what? Batman: Arkham Knight on PC is a total mess.